Adding a Product
Navigate to Products in your Dashboard sidebar and click Add Product.Required Fields
| Field | Description |
|---|---|
| GTIN | The barcode number (GTIN-8, UPC-12, EAN-13, or GTIN-14). Closient normalizes all formats to GTIN-14 automatically. |
| Product Name | The consumer-facing product name |
| Brand | The brand name (links to your Brand record if claimed) |
Optional but Recommended
| Field | Description |
|---|---|
| Description | Product description for search and display |
| Image | Primary product image |
| Category | Google Product Category for classification |
| Country of Origin | ISO country code (e.g., US, DE, JP) |
| Net Content | Weight or volume (e.g., “500ml”, “1kg”) |
| Manufacturer | If different from the brand |
GS1 Data Fields
For GS1-compliant product data, you can also provide:- Dimensions: length, width, height, depth (with UN/CEFACT unit codes)
- Weight: gross and net weight (with unit codes)
- GPC Classification: Global Product Classification codes (segment, family, class, brick)
- Structured Net Content: value + unit of measure
Importing Products
For bulk operations, use Products > Import in the Dashboard. Supported sources:- CSV upload — map columns to Closient fields
- External APIs — sync from Open Food Facts, USDA FDC, or other data sources
- POS sync — automatic import from connected Shopify, Square, Clover, or Lightspeed
Data Quality & Provenance
Every product field tracks where its data came from:| Source | Meaning |
|---|---|
claimed | Entered or verified by the brand owner |
crowd_sourced | Contributed by community |
ai_extracted | Extracted from images via vision AI |
imported | Bulk imported from file |
open_food_facts | Synced from Open Food Facts |
Claiming Products
If a product exists in the catalog but isn’t owned by your organization, you can claim it. Claiming gives your organization control over the product data and enables:- Editing all product fields
- Setting up resolver rules
- Viewing analytics and scan data
- Managing certifications
Enabling the Resolver
Products with Resolver Enabled get custom Digital Link resolution, analytics, and lot/serial tracking. This is a per-product toggle with billing implications — see your subscription tier for details. To enable: open a product, toggle Resolver Enabled in the settings panel. The product’s GTIN will immediately start resolving through your configured resolution rules.Claiming Your Brand
Establish brand ownership and data authority over your products.
Setting Up Resolver Rules
Control where your product barcodes direct consumers.