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Closient’s scanner lets you look up products by barcode, capture product data from images, and enrich your catalog with AI-extracted information.

Scan Modes

ModeDescription
Barcode ScanPoint your camera at a 1D barcode (UPC/EAN) or 2D barcode (QR code, Data Matrix)
Product PhotographyTake a photo of the product — AI extracts name, brand, ingredients, and other data
BothCapture barcode and product photos in the same session

Starting a Scan Session

Open the Scanner from the Dashboard sidebar or navigate directly to the scanner page. Select your scan mode and point your device’s camera at the product.

Barcode Scanning

When you scan a barcode:
  1. The raw barcode value is captured (UPC, EAN, GS1 Digital Link, etc.)
  2. If it’s a GTIN, it’s normalized to GTIN-14
  3. Closient looks up the product in the catalog
  4. If found, the product details are displayed immediately
  5. If not found, you can create a new product from the scan
When scanning a GS1 Digital Link QR code, Closient extracts all encoded Application Identifiers:
  • AI 01 — GTIN (product identifier)
  • AI 10 — Batch/lot number
  • AI 21 — Serial number
  • AI 17 — Expiry date
  • And more (SSCC, GLN, etc.)
This data is parsed and attached to the scan capture for traceability and inventory purposes.

AI Vision Extraction

When you capture a product photo, Closient’s vision AI analyzes the image to extract:
  • Product name and brand
  • Net content and weight
  • Ingredients list
  • Nutritional information
  • Certifications and labels
  • Country of origin
Extracted data is presented as enrichment proposals — suggested field values that you review and accept or reject before they’re applied to the product record.
For best results, capture clear photos of the front label, back label (ingredients/nutrition), and any certification marks.

Scan Session Lifecycle

StatusMeaning
ActiveSession is open, captures can be added
CompletedAll captures processed, session closed
ExpiredSession timed out without completion
Each capture within a session progresses through:
StatusMeaning
PendingAwaiting processing
Looking upSearching the product catalog
EnrichingAI extracting data from images
ResolvingMatching to existing products
CompletedProduct identified and data attached
Not foundNo matching product in the catalog

Bulk Scanning

For inventory audits or catalog building, use Both mode to rapidly scan multiple products. Each scan creates a separate capture within the same session, so you can review them all together when done.

Managing Products

Manage products discovered through scanning.

Searching for Products

Find products at nearby stores.