curl --request POST \
--url https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"note": "Different company with a similar name."
}
'import requests
url = "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject"
payload = { "note": "Different company with a similar name." }
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({note: 'Different company with a similar name.'})
};
fetch('https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'note' => 'Different company with a similar name.'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject"
payload := strings.NewReader("{\n \"note\": \"Different company with a similar name.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"note\": \"Different company with a similar name.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"note\": \"Different company with a similar name.\"\n}"
response = http.request(request)
puts response.read_body{
"brand_name": "Demo Foods (Demo)",
"confidence_score": 0.82,
"created": "2026-11-01T09:30:00Z",
"gtin": "09520123456788",
"id": "a1b2c3d4e5f6g7h8i9j0kL",
"product_name": "Mild Salsa (Demo)",
"reason": "company_name+product_name",
"recall_id": "m1n2o3p4q5r6s7t8u9v0wX",
"recall_severity": "CLASS_II",
"recall_source_system": "FDA",
"recall_title": "Mild Salsa recalled for undeclared milk",
"status": "PENDING"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}Reject a recall match candidate
Say the recall does not apply to your product. Rejecting also suppresses the brand for that recall: the engine proposes no further products under the same brand, and your other pending candidates for that recall and brand are closed with it. Nobody is notified. Rejecting an already-reviewed candidate changes nothing and returns it. Requires the Owner, Manager or Editor role; a read-only key is refused with 403.
curl --request POST \
--url https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"note": "Different company with a similar name."
}
'import requests
url = "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject"
payload = { "note": "Different company with a similar name." }
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({note: 'Different company with a similar name.'})
};
fetch('https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'note' => 'Different company with a similar name.'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject"
payload := strings.NewReader("{\n \"note\": \"Different company with a similar name.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"note\": \"Different company with a similar name.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://www.closient.com/compliance/api/v1/organizations/{organization_id}/recall-candidates/{candidate_id}/reject")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"note\": \"Different company with a similar name.\"\n}"
response = http.request(request)
puts response.read_body{
"brand_name": "Demo Foods (Demo)",
"confidence_score": 0.82,
"created": "2026-11-01T09:30:00Z",
"gtin": "09520123456788",
"id": "a1b2c3d4e5f6g7h8i9j0kL",
"product_name": "Mild Salsa (Demo)",
"reason": "company_name+product_name",
"recall_id": "m1n2o3p4q5r6s7t8u9v0wX",
"recall_severity": "CLASS_II",
"recall_source_system": "FDA",
"recall_title": "Mild Salsa recalled for undeclared milk",
"status": "PENDING"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}{
"detail": "The requested resource was not found.",
"error_code": "not_found",
"retryable": false,
"status": 404,
"timestamp": "2026-03-31T12:00:00+00:00",
"title": "Not Found",
"type": "https://closient.com/docs/errors/not_found"
}Authorizations
Path Parameters
Identifier of the organization.
22^[23456789ABCDEFGHJKLMNPQRSTUVWXYZabcdefghijkmnopqrstuvwxyz]{22}$Identifier of the candidate.
22^[23456789ABCDEFGHJKLMNPQRSTUVWXYZabcdefghijkmnopqrstuvwxyz]{22}$Body
Why a match is being rejected.
Optional reason, kept with the suppression for audit. Longer than 500 characters is refused.
500^[^\x00]{0,500}$Response
OK
One fuzzy match between a regulator recall and a product your organization owns.
URL-safe 22-character shortuuid encoding of the row's UUID primary key. Stable across the row's lifetime; suitable for sharing in URLs, log lines, and external SDK clients. Accepted on input as either the shortuuid form or the canonical UUID form (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
22^[23456789ABCDEFGHJKLMNPQRSTUVWXYZabcdefghijkmnopqrstuvwxyz]{22}$Identifier of the regulator recall the product may be part of.
22^[23456789ABCDEFGHJKLMNPQRSTUVWXYZabcdefghijkmnopqrstuvwxyz]{22}$Headline of the regulator's recall notice.
Regulator that issued the recall.
FDA, FSIS, CPSC, HEALTH_CANADA, CFIA, BRAND_ISSUED Risk classification of the recall.
CLASS_I, CLASS_II, CLASS_III, UNKNOWN GTIN of your product the recall may apply to.
Name of your product.
Brand the product belongs to.
Match strength from 0.0 to 1.0; higher is a stronger signal.
Which signal fired, for example company_name+product_name.
PENDING until reviewed, then APPROVED or REJECTED. A candidate approved against a recall that was withdrawn as published in error comes back REJECTED: always read this field.
When the matching engine proposed the candidate.
When the candidate was reviewed, or null while pending.